Privacy

What we collect

• Your name, email and phone number, so we can confirm and update you about your appointment.
• Your address, only for mobile details, so we know where to come.
• Your vehicle type and the service you choose, to plan the work and the price.

Payments

Card payments are handled by Stripe. We never see or store your full card number.

Email

We send booking confirmations, reminders and receipts through our email provider. We don't send marketing without asking.

On your device

We remember your last detail and location choice in your browser so booking is quicker next time. You can clear it any time by clearing your browser data.

The mobile app lets you create an account with a verified email address. Appointments booked with that address appear automatically. It also saves private appointment links on your device. If you opt in to alerts, the app schedules reminders on your device and stores a push token linked to each appointment. You can turn alerts off or delete your account from Profile. Deleting the account removes the app identity and saved data from that device. Booking and payment records remain with NACE for service and financial records; deletion does not cancel a booking.

Local weather

We use your approximate city from your internet connection to show nearby weather on the homepage. If you allow location when your browser or the mobile app asks, your device shares a location rounded to roughly one kilometer for a more local forecast from the National Weather Service. We don't attach that location to your booking.

Your choices

Ask us to see, correct or delete your details using the contact details on our contact page.